Effective Date: 1/1/2025

Welcome to Pet Rush Inn (“we,” “our,” “us”). By accessing or using our website www.petrush.net (“Site”) and services, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully before using our Site or any related services.

1. Overview

Pet Rush Inn is a full-service pet facility providing grooming, boarding, daycare, and related pet care services. Our mission is to provide exceptional care and comfort to your pets in a safe, supervised, and nurturing environment.

By using our services, you confirm that you are at least 18 years old and legally capable of entering into this agreement.

2. Services

Our services include, but are not limited to:

  • Pet boarding and daycare

  • Grooming and spa treatments

  • Specialized care services (feeding, medication, etc.)

All services are subject to availability and may require advance booking. We reserve the right to modify or discontinue services at any time without prior notice.

3. Pet Requirements

For the safety and well-being of all pets in our care:

  • All pets must be up to date on vaccinations (proof required).

  • Pets must be free from contagious conditions, fleas, or parasites.

  • Pets with behavioral issues or aggression may be denied services.

  • Owners must disclose any medical or behavioral conditions before boarding.

Failure to comply may result in refusal of service or early termination of a stay.

4. Reservations and Payments

  • Reservations can be made online, by phone, or in person.

  • A deposit may be required to confirm your booking.

  • Payment in full is required at the time of service.

  • Accepted payment methods include credit/debit cards and other forms listed on our Site.

Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee.

5. Liability and Risk

While we take every precaution to ensure your pet’s comfort and safety—including 24-hour on-site monitoring, surveillance, and a temperature-controlled environment—you acknowledge that:

  • Pet Rush Inn is not liable for injury, illness, or loss resulting from natural causes, pre-existing conditions, or unforeseeable incidents.

  • Owners assume full responsibility for their pet’s behavior and health during and after services.

In the event of illness or emergency, we will make every effort to contact you. If immediate care is required, we may seek veterinary assistance at your expense.

6. User Conduct

You agree not to:

  • Use our website for unlawful purposes.

  • Attempt to damage, hack, or disrupt our Site or systems.

  • Post or transmit false, misleading, or defamatory information.

We reserve the right to restrict or terminate access for any user violating these terms.

7. Intellectual Property

All content on PetRush.net, including text, graphics, logos, photos, and designs, is the property of Pet Rush Inn or its licensors. You may not reproduce, distribute, or use any content without written consent.

8. Data Privacy

Data Collection and Processing: We collect and process personal data in accordance with our Privacy Policy. By using our services, you acknowledge that you have read and understood our Privacy Policy and consent to the collection and processing of your personal data as described therein.

Compliance with Data Protection Laws: We are committed to complying with all applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.

9. Limitation of Liability

To the fullest extent permitted by law, Pet Rush Inn and its affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of our Services. We do not guarantee the accuracy, completeness, or reliability of any information provided.

10. Third-Party Links

Our website may contain links to third-party websites. These are provided for convenience only. We are not responsible for the content, policies, or practices of third-party sites.

11. Termination

We reserve the right to suspend or terminate access to our Services at any time, without notice, if you violate these Terms or use our Services inappropriately.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the appropriate courts located in Los Angeles County, CA.

13. Contact Information

For questions about these Terms or our services, please contact:

Pet Rush Inn
115 W Linden Ave, Burbank, CA 91502
Email: info@petrushinn.com
Phone: (818) 471-4298
Website: https://petrush.net